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Assessment: Verify Technical Checking

Verify Technical Checking

The Technical Checking assessment is part of the SHL VerifyTM suite of cognitive ability assessments. Technical Checking measures perceptual speed and accuracy. This assessment requires examinees to quickly and accurately match symbols and switches based on a given set of rules. The Technical Checking assessment is mostly non-verbal and features shapes and figures. As with all assessments included in the SHL VerifyTM suite, the Technical Checking assessment allows organizations to assess this aspect of cognitive ability in an unproctored setting. This assessment is appropriate for all job levels and job titles, but is especially relevant for jobs that require the ability to quickly assess the accuracy of information against a set of rules.

Sample relevant jobs include:

• Manufacturing Line Worker
• Auditing Clerk
• Traffic Technician

Measures the ability to determine the rules governing technical processes and to apply those rules quickly and correctly. This is characterised by a systematic and methodical approach to work, fast perceptual processing, pattern recognition, and error detection and reduction.

Assessment: Basic Computer Literacy

Basic Computer Literacy

This assessment evaluates a candidate's knowledge of general computer terms. It also determines a candidate's ability to manage files, work with a Windows operating system and application software, as well as access the Internet.

Assessment: Typing Test 1

Typing Test 1

This assessment is timed and designed to measure speed and accuracy in typing. This assessment allows the 5 minutes to type passages into a simulated word processing document. Test takers will need a printed text original for this type of evaluation. The reading level of this assessment ranges from the 10th to 12th grades. This typing test uses the following formula to determine the Net Words Per Minute score: Net Words Per Minute = Gross Words Per Minute - Total Errors. Localized for use in the UK.

Assessment: Motivation Questionnaire (MQ.M5)

Motivation Questionnaire (MQ.M5)

By understanding what motivates their staff, managers can unlock each individual’s full potential and direct their energies more constructively. This questionnaire measures 18 dimensions of an individual’s motivation, and provides a comprehensive understanding of those situations which increase and reduce their motivation.

Assessment: General Entry level (Short Form)

General Entry level (Short Form)

The General Entry Level solution is designed for entry-level general positions that require little training or professional experience. Potential job titles that use this solution are: Grocery Bagger, Janitor, or Truck Loader. There are multiple configurations and versions of this solution available.

Assessment: Contact Center Agent (Short Form)

Contact Center Agent (Short Form)

The Contact Center - Agent solution is an assessment used for job candidates applying to entry-level positions in a contact center environment where the main focus of the job is customer service. Sample tasks for these jobs include, but are not limited to: interacting with customers on the phone to provide information; taking orders; solving product or service issues; responding positively to difficult or irate customers; navigating within multiple applications to find and view customer account details; and typing information quickly and accurately. Potential job titles that use this solution are: Call Center Representative, Contact Center Agent, Customer Service Agent, and Customer Service Representative. There are multiple configurations and versions of this solution available.

Assessment: Customer Contact Styles Questionnaire (CCSQ 7.2)

Customer Contact Styles Questionnaire (CCSQ 7.2)

This questionnaire provides information on those aspects of personality, which are important for sales and customer service. It can be used for selection, training, development and placement decisions. It is ipsative and cannot be hand scored. It requires that the respondent chooses between options and therefore is particularly recommended for selection and placement of staff.

Assessment: Verify Reading Comprehension Operational

Verify Reading Comprehension Operational

The Verify Reading Comprehension test measures a candidate's ability to read and understand written materials and is useful for assessment at a range of job levels. This ability is very important wherever candidates will be expected to read, understand and follow instructions, or use written materials in the practical completion of their job. The task involves reading a passage of text, and answering a short written question. An effort has been made to ensure the text passages and resulting questions are relevant to as wide a range of industries and roles as possible. The content of the test makes no assumptions about prior knowledge, with applicants directed to use only the information in the passage to derive their answer.

Assessment: Verify Reading Comprehension Supervisory

Verify Reading Comprehension Supervisory

The Verify Reading Comprehension test measures a candidate's ability to read and understand written materials and is useful for assessment at a range of job levels. This ability is very important wherever candidates will be expected to read, understand and follow instructions, or use written materials in the practical completion of their job. The task involves reading a passage of text, and answering a short written question. An effort has been made to ensure the text passages and resulting questions are relevant to as wide a range of industries and roles as possible. The content of the test makes no assumptions about prior knowledge, with applicants directed to use only the information in the passage to derive their answer.

Assessment: Verify Deductive Reasoning

Verify Deductive Reasoning

The SHL Verify Range of Ability Tests is a suite of cognitive ability assessments appropriate for candidates at a wide range of job levels. SHL Verify Deductive Reasoning is an assessment used for job candidates applying to jobs at all levels that require deductive reasoning ability. Sample tasks for jobs that may require deductive reasoning include, but are not limited to, evaluate arguments, analyze scenarios, and draw logical conclusions. Potential job titles that use this solution are Engineers, Financial Analysts or Social Workers.

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