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Assessment: Verify Numerical Reasoning Graduate/University

Verify Numerical Reasoning Graduate/University

The SHL Verify Range of Ability Tests is a suite of cognitive ability assessments appropriate for candidates at a wide range of job levels. Designed to measure a candidate’s ability to make correct decisions or inferences from numerical or statistical data, the numerical reasoning test is intended to measure the ability to work with numerical data in a realistic workplace context, and is relevant for assessment at all job levels.

Assessment: Verify Numerical Reasoning Operational

Verify Numerical Reasoning Operational

The SHL Verify Range of Ability Tests is a suite of cognitive ability assessments appropriate for candidates at a wide range of job levels. Designed to measure a candidate’s ability to make correct decisions or inferences from numerical or statistical data, the numerical reasoning test is intended to measure the ability to work with numerical data in a realistic workplace context, and is relevant for assessment at all job levels.

Assessment: Verify Numerical Reasoning Supervisory

Verify Numerical Reasoning Supervisory

The SHL Verify Range of Ability Tests is a suite of cognitive ability assessments appropriate for candidates at a wide range of job levels. Designed to measure a candidate’s ability to make correct decisions or inferences from numerical or statistical data, the numerical reasoning test is intended to measure the ability to work with numerical data in a realistic workplace context, and is relevant for assessment at all job levels.

Assessment: Contact Center Virtual Scenario

Contact Center Virtual Scenario

This assessment is a simulation and is designed mainly for entry-level positions in a contact center environment. Sample tasks for these jobs include: Interact with customers on the phone to provide information, take orders, and solve product or service issues; respond positively to difficult or irate customers; navigate within multiple open applications to find and view customer account details; and type information quickly and accurately. Potential job titles that use this solution are: Call Center Representative, Contact Center Representative, Customer Service Agent, and Customer Service Representative. This assessment is available in US English, UK English, Australian English and Bilingual Spanish.

Assessment: Verify Verbal Reasoning Graduate/University

Verify Verbal Reasoning Graduate/University

The SHL Verify Range of Ability Tests is a suite of cognitive ability assessments appropriate for candidates at a wide range of job levels. Designed to measure a candidate’s ability to evaluate the logic of various kinds of argument as presented in written form, the Verbal Reasoning test measures the ability to determine the support for conclusions drawn using content that typifies a variety of work settings, and is relevant for assessment at all job levels.

Assessment: Verify Verbal Reasoning Operational

Verify Verbal Reasoning Operational

The SHL Verify Range of Ability Tests is a suite of cognitive ability assessments appropriate for candidates at a wide range of job levels. Designed to measure a candidate’s ability to evaluate the logic of various kinds of argument as presented in written form, the Verbal Reasoning test measures the ability to determine the support for conclusions drawn using content that typifies a variety of work settings, and is relevant for assessment at all job levels.

Assessment: Verify Verbal Reasoning Supervisory

Verify Verbal Reasoning Supervisory

The SHL Verify Range of Ability Tests is a suite of cognitive ability assessments appropriate for candidates at a wide range of job levels. Designed to measure a candidate’s ability to evaluate the logic of various kinds of argument as presented in written form, the Verbal Reasoning test measures the ability to determine the support for conclusions drawn using content that typifies a variety of work settings, and is relevant for assessment at all job levels.

Assessment: Retail Sales and Service Simulation (Short Form)

Retail Sales and Service Simulation (Short Form)

The Retail Sales and Service Simulation measures the ability of a candidate to choose effective sales and service techniques while interacting with customers. Situations are presented to the candidate via computer-based animation, and the candidate is offered a set of behaviors from which to choose the most and least effective responses. The behaviors vary in the extent to which the sales associate may: direct a conversation toward a commitment or sale, listen carefully to customers and provide options that address what they really need/want, put aside work to assist a customer, and focus on meeting customer needs. Responses are tracked and compared against expert ratings of effectiveness. The test produces an overall score, as well as scores on two subscales, Customer Service Effectiveness and Sales Effectiveness.

Assessment: Data Entry Alphanumeric Split Screen

Data Entry Alphanumeric Split Screen

The Data Entry Alphanumeric Split Screen - US assessment measures speed and accuracy at typing text and numbers into forms. The information includes business-related text and numbers such as invoice number, address, product number and amount. The test assesses for speed and accuracy.

Assessment: Following Instructions (R2)

Following Instructions (R2)

This test measures ability to follow detailed instructions and then select the correct course of action. Test takers are presented with a set of rules and need to choose the appropriate response for various situations based on the rules given. This test is available in US English and UK English.

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