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Assessment: Call Centre General Terms

Call Centre General Terms

In this assessment, the test taker listens to a term and types it into the field on the screen. It measures ability to listen and to accurately spell standard English terms. This test contains one question with 25 terms. This test is available in US English, UK English and Spanish.

Package: Verify - Inductive Reasoning (2014)

Verify - Inductive Reasoning (2014)

The SHL Verify Range of Ability Tests is a suite of cognitive ability assessments appropriate for candidates at a wide range of job levels. Designed to test a candidate’s ability to draw inferences and understand the relationships between various concepts independent of acquired knowledge, the Inductive Reasoning test is particularly relevant for roles where critical components of the role include dealing with new concepts and approaches, building strategies, and resolving complex, ambiguous and novel problems. The test is relevant for assessment at Senior, Managerial and Graduate job levels.

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