The SHL Verify Range of Ability Tests is a suite of cognitive ability assessments appropriate for candidates at a wide range of job levels. Designed to measure a candidate’s ability to make correct decisions or inferences from numerical or statistical data, the numerical reasoning test is intended to measure the ability to work with numerical data in a realistic workplace context, and is relevant for assessment at all job levels.

The SHL Verify Range of Ability Tests is a suite of cognitive ability assessments appropriate for candidates at a wide range of job levels. Designed to measure a candidate’s ability to make correct decisions or inferences from numerical or statistical data, the numerical reasoning test is intended to measure the ability to work with numerical data in a realistic workplace context, and is relevant for assessment at all job levels.

The SHL Verify Range of Ability Tests is a suite of cognitive ability assessments appropriate for candidates at a wide range of job levels. Designed to measure a candidate’s ability to evaluate the logic of various kinds of argument as presented in written form, the Verbal Reasoning test measures the ability to determine the support for conclusions drawn using content that typifies a variety of work settings, and is relevant for assessment at all job levels.

The Contact Center Technical Support Agent solution is an assessment used for job candidates applying to entry-level positions in a contact center environment where the main focus of the job is providing customer service in the form of technical support. Sample tasks for these jobs include, but are not limited to: interacting with customers on the phone to provide information; troubleshooting and diagnosing problems; solving product or service issues; responding positively to difficult or irate customers; navigating within multiple applications to find and view customer account details; and typing information quickly and accurately. Potential job titles that use this solution are: Call Center Representative, Contact Center Technical Support Agent, Customer Service Agent, and Technical Support Representative. Multiple configurations of this solution are available.

The SHL Verify Range of Ability Tests is a suite of cognitive ability assessments appropriate for candidates at a wide range of job levels. Designed to test a candidate’s ability to draw inferences and understand the relationships between various concepts independent of acquired knowledge, the Inductive Reasoning test is particularly relevant for roles where critical components of the role include dealing with new concepts and approaches, building strategies, and resolving complex, ambiguous and novel problems. The test is relevant for assessment at Senior, Managerial and Graduate job levels.