The Healthcare Service Associate solution is for entry-level positions in a healthcare environment that require the employee to interact with patients. Sample tasks for this job include, but are not limited to: delivering food to patients, cleaning patient rooms, and welcoming guests to the hospital. Potential job titles that use this solution are: Housekeepers, Dietary Aides, and Guest Services Coordinator. There are multiple configurations and versions of this solution available.

The Manager solution is an assessment used for job candidates applying to entry-level leadership positions who tend to supervise salaried employees. Sample tasks for these jobs include, but are not limited to: planning projects with subordinates; collaborating with senior managers on developing new methods and procedures; coaching employees on performance-related issues; developing employees' skills; coordinating activities with other managers to accomplish organizational goals; setting and meeting department goals; prioritizing multiple tasks and priorities; making selected strategic and day-to-day decisions; and solving employees' and customers' problems. Potential job titles that use this solution are: Manager, Store Manager, and Branch Manager. There are multiple configurations of this solution available.

The Nurse solution is for professional-level healthcare nursing positions that require licensing or registration. Sample tasks for these jobs include, but are not limited to: assessing the health conditions of patients, documenting patients' medical information, creating a nursing care plan, and educating patients' about healthcare issues. Potential job titles that use this solution are: Registered Nurse, Charge Nurse, Licensed Practical Nurse, and Clinic Nurse. Multiple configurations of this solution are available.

The Healthcare Support Specialist solution is for entry-level positions in a healthcare environment that do not require the employee to interact with patients. Sample tasks for this job include, but are not limited to: preparing food for patients, washing hospital linens, and cleaning the healthcare facility. Potential job titles that use this solution are: Janitors, Food Preparation Workers, and Laundry Associates. Multiple configurations of this solution are available.

This test is designed to measure typing ability, including spacing and formatting. Additionally, this test measures text errors, including spelling mistakes. This is a timed test and it begins when the candidate selects OK on the computer screen. Candidates are provided a printed text original that contains the unformatted text they will need to complete the test: address information, greeting, body text, and closing information. Candidates are asked to type the correctly formatted version of the text into a word processing program. Note that the same text is used in both the Business Letter Compose and Business Letter Edit tests. Therefore, we advise clients not to use both tests in a given test session as experience with one of the tests may influence scores on the other. This test is available in US English, UK English and Australian English.

This is an adaptive test that measures knowledge of communicating in the workplace. It measures the skills necessary to communicate effectively with coworkers at all levels and with external business contacts. Designed for the average business worker, this test includes the following topics: Electronic Communication, Employment Communication, Listening, Meetings, Nonverbal Communication, Verbal Communication, and Written Communication.

The Contact Center - Agent solution is an assessment used for job candidates applying to entry-level positions in a contact center environment where the main focus of the job is customer service. Sample tasks for these jobs include, but are not limited to: interacting with customers on the phone to provide information; taking orders; solving product or service issues; responding positively to difficult or irate customers; navigating within multiple applications to find and view customer account details; and typing information quickly and accurately. Potential job titles that use this solution are: Call Center Representative, Contact Center Agent, Customer Service Agent, and Customer Service Representative. There are multiple configurations and versions of this solution available.

This test measures knowledge of English vocabulary. Designed for all English speakers, this test covers the following topics: Analogies, Challenging words, Foreign words used in the English language, and Professional terms.

This test is designed to measure a candidates ability to accurately make corrections from a business letter containing punctuation, spelling, and formatting errors. In this assessment, the text of the letter appears in the word processing program. Candidates are instructed to correctly format and edit the letter provided in the program, rather than having to type in the letter from a text original. Note that the same text is used in both the Business Letter Compose and Business Letter Edit tests. Therefore, we advise clients not to use both tests in a given test session as experience with one of the tests may influence scores on the other. This test is available in US English, UK English and Australian English.

This test measures knowledge of spelling in American English. Designed for the proficient linguist, this test covers the following topics: spelling abbreviations, plurals, possessives, proper nouns, terminology (including medical, computer, engineering, and legal), and commonly used foreign words.