This test assesses interactions within a real-world desktop environment by providing a workspace that simulates multiple customer service based applications running on a Windows XP desktop. The test measures ability to minimize, maximize, and resize application windows, navigate and select items within open applications and tabbed windows, toggle between multiple screens, copy and paste data, type text accurately, edit typed text, and use multiple applications to search for and associate information.

This test measures knowledge of US English grammar and English reading comprehension. It is designed for those with English as a second language and covers the following topics: Articles, Comparisons, Conjunctions, General Questions, Misused Words, Nouns, Parallel Structure, Prepositions, Pronouns, Specific Questions, and Verbs.

This test measures the speed and accuracy at typing numbers into forms. Test takers are provided a printed text original that contains tables of information that they must enter exactly into a similar table in a word processing document using a keyboard. The information candidates must enter includes business-related records including numeric fields such as item number, model number, and quantity. Candidates may use either the keyboards numeric keypad or the number keys at the top of the keyboard. The test has a total of 26 records, and it is designed such that most candidates will not complete the test. This test is available in US English, UK English, and Australian English.

The Data Entry Numeric Split Screen - US assessment measures speed and accuracy at typing numbers into forms. The information candidates must enter includes business-related records including number fields such as customer number, order number, item number and quantity. Candidates may use either the keyboard's numeric keypad or the number keys at the top of the keyboard.

This test measures ability to sort names in alphabetical order. Test takers are shown a graphical display of four folder tabs -- three contain alphabetized names and one is blank. The test taker is required to select the name from a list that belongs on the blank tab.

This test is designed to measure ability to enter numbers using a numeric keypad. Test takers are instructed to enter data into fields using a numeric keypad on their keyboard; the number keys at the top of the keyboard are disabled. The test measures for accuracy and speed.

This is a multiple choice assessment that measures ability to identify correctly spelled words in written communication. It is a timed assessment that covers the following topics: plurals, prefixes, suffixes, abbreviations, and common errors. There is also a short answer version of the test.

This assessment measures ability to correctly use the various parts of speech in written communication and covers subject-verb agreement, sentence structure, and punctuation.

This test, designed for administrative professionals, measures knowledge of important types of business writing being used today. It covers the following topics: Business Letters, Other Formats, Principles of Organization, Rules of Grammar, Spelling, Style and Tone, and Vocabulary.

This is the same as the multiple choice version of the test but is administered in short answer form. It measures ability to correctly spell words in written communication and covers plurals, prefixes, suffixes, abbreviations, and common errors.