The Entry Level Customer Service Solution (Retail/Contact Center) is for entry-level positions in which employees interact with customers by providing information or carrying out customer requests related to an organizations products or services. Sample tasks for these jobs include, but are not limited to: interacting with customers on the phone or in person; taking orders; solving product or service issues; and responding positively to difficult or irate customers.

The Entry Level Sales Roles Solution is for entry-level positions in which employees proactively sell products or services to customers and have their compensation and/or performance based on sales revenue. Sample tasks for these jobs include, but are not limited to: promoting products to customers, persuading customers to buy products, and completing a transaction with a customer.

The Verify Ability Tests are a suite of cognitive ability assessments appropriate for candidates at a wide range of job levels. Candidates will be asked to draw inferences and understand the relationships between various concepts independent of acquired knowledge. The Inductive Reasoning test is particularly relevant for roles where critical components of the role include dealing with new concepts and approaches, building strategies, and resolving complex, ambiguous and novel problems, but the test is relevant for assessment at all job levels.

The Verify Ability Tests are a suite of cognitive ability assessments appropriate for candidates at a wide range of job levels. Candidates will be asked to draw inferences and understand the relationships between various concepts independent of acquired knowledge. The Inductive Reasoning test is particularly relevant for roles where critical components of the role include dealing with new concepts and approaches, building strategies, and resolving complex, ambiguous and novel problems, but the test is relevant for assessment at all job levels.