The Healthcare Billing and Collections Agent solution is for entry-level collections positions in an inbound or outbound healthcare call center environment. Sample tasks for this job include, but are not limited to: monitoring overdue accounts to update status, calling customers with overdue accoutns, and persuading customers to pay their overdue accounts. Potential job titles that use this solution are: Call Center Collections Agent, Contact Center Collections Agent, and Collections Agent. Multiple configurations of this solution are available.

This test is adaptive and measures knowledge of bookkeeping tasks and functions. Designed for accounting clerks and others who handle bookkeeping tasks, this test covers the following topics: Accounts Payable, Accounts Receivable, Adjusting Entries, Business Math Conversions, Cash, Financial Statements, Fixed Assets, Inventories, Liabilities, Payroll, Recording Transactions, and Taxes. A calculator is needed when taking this test.

The Python 2.4 test measures knowledge of programming using Python 2.4. Designed for experienced programmers, this test covers the following topics: Built-in Features, Classes, Functions, Language, Logical and Physical Organization, and Standard Library.

The Insurance Agent solution is for mid-level professional positions in the insurance industry that sell property, casualty, automotive, or other types of insurance. Sample tasks for this position include, but are not limited to: calling on policyholders to deliver and explain policies or suggest additions or changes; calculating premiums; customizing insurance programs to suit individual customers; ensuring policy requirements are fulfilled; and conferring with clients to obtain and provide information when claims are made on a policy. Potential job titles that use this solution are: Insurance Sales Professional; Insurance Sales Agent; Producer; Insurance Agent. Multiple configurations of this solution are available.

The Information Technology Terminology test measures knowledge of the terms associated with the IT industry. Designed for all IT professionals, this test covers the following topics: Data Communications, Data Security, Data Storage Standards and Practices, Internet and WWW Standards and Practices, IT Management, Network Topology, Operating Systems Standards and Practices, PC Hardware, and Portable Storage.

The Front Desk Associate solution is designed for entry-level customer service positions in the hospitality industry. The solution is appropriate for positions in which the majority of work is done at the front or guest check-in desk. Sample tasks may include: welcoming guests warmly, issuing keys to guests, tabulating guest bills and accpeting payment. Potential job titles that use this solution are: Front Desk Clerk, Guest Desk Attendant, Guest Check-in Associate, or Front Office Agent. Multiple configurations of this solution are available.

The CICS test measures knowledge of programming using the transaction server, Customer Information Control System (CICS). Designed for experienced programmers, this test covers the following topics: Basic Mapping Support, Data Management, Environment, Management Functions, Program Control, System Management Utilities, Testing and Debugging, and Web Services.

The Healthcare Professional solution is for professional-level positions in a healthcare environment. Sample tasks for these jobs include, but are not limited to: analyzing financial information, recruiting potential employees, and gathering competitive information. Potential job titles that use this solution are: Human Resource Generalist, Accountant, and Marketing Analyst. Multiple configurations of this solution are available.

This adaptive test measures the candidate's knowledge of the core areas of marketing. Designed for all professionals, this test covers the following topics: Advertising & Sales Promotion, Buying Behavior, Demographic Decision-Making, Distribution & Channel Selection, Information Analysis, Internal & External Company Evaluation, Market Analysis, Marketing Control Systems, Marketing Plans, New Product/Service Development, Pricing, and Selling Issues.

This test is designed to measure transcription, speed and accuracy. It instructs test takers to listen to a recording played over a computer audio system and to type the exact words and phrases used by the speaker into a word processing interface using a keyboard. This test has a simulated audio player that allows candidates to rewind, stop, pause, play, and fastforward the recording during the test. This test is available in US English, UK English and Australian English.