This test measures knowledge of English vocabulary. Designed for all English speakers, this test covers the following topics: Analogies, Challenging words, Foreign words used in the English language, and Professional terms.

The Cisco Network Support test measures knowledge of maintaining an Internet Protocol network using Cisco routers. Designed for experienced telecommunications engineers, this test covers the following topics: Dial Solutions, Hardware Architecture, IOS/Command Line, IP Addressing, LAN Switching, Network Protocols, OSI Model, Routing Protocols, Traffic Management, and WAN Connectivity.

The HTML 4.0 test measures knowledge of coding webpages using HTML 4.0. Designed for experienced programmers, this test covers the following topics: Advanced HTML, Components, Forms, Frames, Images, Links, Structures, and Text.

The Insurance Claims Agent solution is for entry-level clerical positions that involve processing applications for, changes to, reinstatement of, and cancellation of insurance policies. Sample tasks for this job include, but are not limited to: reviewing insurance applications to ensure that all questions have been answered; compiling data on insurance policy changes; changing policy records to conform to insured party's specifications; compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies; canceling insurance policies as requested by agents; and confirming the accuracy of insurance company records. Potential job titles that use this solution are: Claims Agent, Claims Representative, and Clerical Agent. Multiple configurations of this solution are available.

The Accounts Receivable/Billing Fundamentals test measures basic knowledge of processing receivables and invoices. Designed for accounting clerks and others who handle the processing of accounts payable, this test covers the following topics: A/R Principles, Applying Cash, Bad Debt/Collections, Cash Flow, Credit, General Ledger, Invoicing, and Reconciliation of Customer Accounts. The test taker will need a calculator when taking this exam.

The Cisco Networking Concepts test measures knowledge of implementing, maintaining, configuring, securing, and troubleshooting a network using Cisco. Designed for experienced users who have responsibilities in systems and/or networks that use Cisco, this test covers the following topics: IP, LAN Switching, Management and Monitoring, Network Design, Network Security, Network Troubleshooting, Networking Models, and WAN.

The CSS2 test measures knowledge of coding webpages using CSS2. Designed for experienced coders, this test covers the following topics: Generated Content, Layout, Markup, Media Types, Selectors, Syntax, Text, and Values.

The CCSQ interview guide is structured around the 16 Customer Contact competencies for selection purposes. It can be used by line managers or SHL trained users who require a tool to help guide the interview process in recruiting client facing and support roles.

This OPQ (Occupational Personality Questionnaire) report is designed to help people get the most from their development. It summarises the preferred approach to learning across four dimensions.

A participant focused report that contains; Graduate Scenarios profile; Feedback report (with development tips) breaking down the overall Managerial judgement results into each of the 3 sub-scales; Managing Objectives, People Management and Corporate Management.