Industries Banking/Finance (188) Customer Service (42) Healthcare (175) Hospitality (111) Information Technology (0) Insurance (181) Manufacturing (133) Retail (168) Safety/Public (37) Telecommunications (172)
Languages Arabic (39) Chinese (Simplified) (87) Chinese (Traditional) (57) Czech (16) Danish (91) Dutch (111) Dutch (Flemish) (24) English (International) (243) English (USA) (1008) Finnish (97) French (110) French (Belgium) (23) French (Canada) (77) German (99) Greek (20) Hungarian (41) Icelandic (18) Indonesian (51) Italian (94) Japanese (47) Korean (43) Norwegian (89) Portuguese (85) Portuguese (Brasil) (68) Romanian (16) Russian (53) Slovakian (12) Spanish (58) Spanish (Latin America) (77) Swedish (89) Thai (39) Turkish (44)
Propositions Development (302) Graduate (303) Professional (69) Succession Planning (22) Talent Audit (298) Volume (409)
Motivation Questionnaire (MQ.M5) Candidate Motivation Report The Candidate Motivation Report is designed as a feedback report for the individual. It provides an in-depth and easy-to-understand evaluation of an individual's motivators and demotivators at work. Language Please Select English (International) English (USA)
Occupational Personality Questionnaire (OPQ - OPQ32) Emotional and Social Competence Report This OPQ (Occupational Personality Questionnaire) report is based on Daniel Goleman's theory of Emotional Intelligence. It provides valuable information for coaching purposes and can be used in conjunction with other tools, such as 360 feedback to make links between individual preference and style and perceptions of others. Language
Occupational Personality Questionnaire (OPQ - OPQ32) Emotional Intelligence Report This OPQ (Occupational Personality Questionnaire) report explores how a person manages feelings and relationships with other people. It is intended for use in a development setting. Language Please Select Danish Dutch English (International) English (USA) Finnish French French (Canada) Portuguese Portuguese (Brasil) Spanish (Latin America) Swedish
Language Please Select Danish Dutch English (International) English (USA) Finnish French French (Canada) Portuguese Portuguese (Brasil) Spanish (Latin America) Swedish
District/Regional Manager (Short Form) The District/Regional Manager solution is for mid- to senior-level managerial positions that oversee multiple stores within a defined area. Sample tasks for these jobs include, but are not limited to: directing a group of supervisors or managers, having profit and loss responsibility for a district or region, and aligning work with overall company goals. Potential job titles that use this solution are: Regional Director, District Manager, General Manager, Regional Manager, Store Manager, and Area Manager. There are multiple configurations and versions of this solution available. Language
Scenarios Executive Executive Scenarios is a unique test of Managerial Judgement - an individual’s ability to decide on effective ways of handling real life situations. It is specifically designed to assess judgement in Executives; a group who typically has significant work experience to draw on. It consists of hypothetical scenarios, each followed by several possible responses. Candidates rate the effectiveness of each response, using a 6-point scale, from highly undesirable to highly desirable. It can be used for recruitment, selection, training and development, performance management and coaching in a variety of functions and industries. Language
Contact Centre Technical Support Agent (Short Form) The Contact Center Technical Support Agent solution is an assessment used for job candidates applying to entry-level positions in a contact center environment where the main focus of the job is providing customer service in the form of technical support. Sample tasks for these jobs include, but are not limited to: interacting with customers on the phone to provide information; troubleshooting and diagnosing problems; solving product or service issues; responding positively to difficult or irate customers; navigating within multiple applications to find and view customer account details; and typing information quickly and accurately. Potential job titles that use this solution are: Call Center Representative, Contact Center Technical Support Agent, Customer Service Agent, and Technical Support Representative. Multiple configurations of this solution are available. Language
Business Vocabulary This assessment identifies the ability to correctly identify words common in business communications. In this test, the test taker reads a sentence containing a highlighted word. The test taker is required to select the synonym of the highlighted word from a list of four choices. This test is available in US English and UK English. Language Please Select English (International) English (USA)
Microsoft Windows XP Desktop Administration The Microsoft Windows XP Desktop Administration test measures knowledge of administering a desktop computer running Microsoft Windows XP. Designed for experienced system administrators, this test covers the following topics: Control Panel, Desktop, File Systems, Installation, Internet, Management, Networking, Security, System Maintenance and Optimization, and Troubleshooting. Language
Basic Arithmetic This test measures ability to quickly perform basic mathematical computations including addition, subtraction, multiplication, and division. Language
Customer Contact Styles Questionnaire (CCSQ 7.2) Personal Report The Personal Report provides CCSQ feedback for the individual/candidate in a brief summary format. Language Please Select Dutch English (International) Finnish German Portuguese