Computer Telephony Integration (CTI)

Product Description

The Computer Telephony Integration (CTI) test measures knowledge of designing and installing computer-operated telephone networks in call centers and other locations. Designed for experienced CTI professionals, this test covers the following topics: Administration, Applications, Architecture, Computing, Database, Design Concepts, Disaster Recovery, Telephone User Interface, Telephony, and Troubleshooting.

Product Summary

Industries
Propositions	Volume, Graduate, Talent Audit, Development
Languages	English (USA)
Completion Time	30 minutes
Competencies